|
Workshops
Due date: (for position papers) Tuesday, September 1, 1998
Each workshop has a web page with submission details
Workshops are full-day (9:00am-5:30pm)
events that provide participants with an opportunity to
engage in focused discussions on a particular topic with a small group of
like-minded researchers and practitioners. Participation in most workshops is
limited to about 15 people, selected on the basis of short (3-4 page) position
papers, representing views and experience relevant to the workshop topic.
Workshop attendance must be approved in advance by the workshop
organizer. Before submitting a position paper, check the workshop web page or
email the workshop organizer for additional information. Position papers should
be sent to the address listed in the workshop descriptions below. Position
papers should arrive no later than September 1, 1998.
There is a fee of $50 for workshop participation, to cover the costs of
materials and refreshments. All workshops will be held on Saturday, November
14 at The Westin Seattle. The workshops are organized in cooperation with
The Fifth Participatory Design Conference.
-
W1: Methodologies for Evaluation
-
Jean Scholtz,
NIST, USA,
Laurie Damianos,
MITRE, USA,
Andrew Greenberg,
TASC, USA,
and
Robyn Kozierok,
MITRE, USA
Room: Vashon I
This workshop will discuss different approaches used to evaluate CSCW
systems. Our goal is to produce a taxonomy of evaluation methodologies for CSCW
systems, identifying the type of systems for which a technique is most useful,
the stage of development in which a methodology is appropriate, the resources
needed to conduct an evaluation, and the appropriate measures for the various
techniques. We plan to discuss various methods of data collection for
collaborative work and identify the evaluation methodologies for which various
types of data collection are most appropriate. Other issues we hope to discuss
during the workshop include sharing and comparing collected data, the
usefulness of standardized component tests, and the organization of evaluation
results to make them more accessible to the development community. See our web
page for the expected content of position papers.
(http://zing.ncsl.nist.gov/~cscw)
Send submissions to:
Jean Scholtz
NIST
Bldg. 225, A216
Gaithersburg, MD 20899 USA
| | |
phone: +1 301 975 2520
fax: +1 301 975 5287
email: jean.scholtz@nist.gov
| | |
-
W2: Towards Adaptive Workflow Systems
-
Mark Klein,
MIT Center for Coordination Science, USA, and
Chrysanthos Dellarocsa
and
Abraham Bernstein,
MIT Sloan School of Management, USA
Room: St. Helens
Today's business environments are characterized by dynamic, uncertain and
error-prone environments. To effectively support business processes in such
contexts, workflow systems must be able to adapt themselves when deviations
from the "ideal" process (i.e., "exceptions") occur. The goal of the workshop
is to draw together researchers on adaptive workflow systems and help identify
the breadth of current work, commonalities, gaps, potential collaborations and
future research directions. Relevant topics include, but are not limited to
methodologies and tools for detecting, understanding and resolving exceptions;
infrastructures for dynamically modifiable process models; semi-prescriptive
process models for dynamic environments; and empirical studies of exception
handling in collaborative work settings.
(http://ccs.mit.edu/klein/cscw-ws.html)
Send submissions to:
Mark Klein
Center for Coordination Science (CCS)
MIT Sloan School of Management
One Amherst Street E40-169
Cambridge MA 02139 USA
| | |
phone: +1 617 253 6796
fax: +1 617 253 4424
email: m_klein@mit.edu
| | |
-
W3: Identifying Constraints in Design
-
Todd Cherkasky
and
David Levinger,
Rensselaer Polytechnic Institute, USA
Room: Adams
Scoping out constraints and possibilities is an important task for any designer
or consultant. This workshop focuses on improving collaborative design and
consulting interventions by better charting technological and organizational
constraints. In participatory design and computer supported collaborative work,
practitioners and participants must attend to numerous constraints if they are
to discover productive possibilities. For example, software is designed on the
terrain of hardware capabilities, building configuration and use arise amidst
zoning restrictions, and organizations identify and tap sources of
legitimacy. Constraints include tools, knowledge, organizational support,
social and cultural conventions, time, and others. Making conflicts explicit
between different sets of design constraints is productive as it encourages new
and creative ways to solve design problems. How do consultants make these
conflicts explicit? We will consider experiences in which design practice was
improved by explicitly examining constraints. Workshop participants will
develop a draft guide including various methods for mapping out constraints to
design processes. See our web page for the expected content of position papers.
(http://www.rpi.edu/~cherkt/cscwpdc98/workshop.html)
Send submissions to:
Todd Cherkasky
Department of Science and Technology Studies
Rensselaer Polytechnic Institute
Troy, NY 12180-3590 USA
| | |
phone: +1 518 276 8499
email: cherkt@rpi.edu
| | |
-
W4: Understanding Professional Work and Technology in Domestic Environments
-
Jon O'Brien,
Lancaster University, UK, and
Konrad Tollmar
and
Stefan Junestrand,
Royal Institute of Technology, Sweden
Room: Stuart
Many technologies such as the PC, Internet access, new digital media and
advanced telephony are now found in the home and are changing (or seeking to
change) the ways in which people are entertained, informed and interpersonally
connected in domestic environments. The goal of the workshop is to understand
and experience the practice of professional work and the use of advanced
communication technology in domestic environments. This will be accomplished
through collaborative exploration into the territory of empirical research in
CSCW and its increasingly important focus on technological change. Of special
interest for the workshop will be to identify where - and where not - already
known methods and practices could be applied in domestic environments.
(http://www.nada.kth.se/cid/cscw98)
Send submissions to:
Konrad Tollmar
CID - Centre for User-Oriented IT Design
The Royal Institute of Technology
S-100 44 Stockholm
Sweden
| | |
phone: +46 8 790 6283
email: konrad@nada.kth.se
| | |
-
W5: Changing Work Practice in Technology-Mediated Learning Environments
-
Toni Robertson
and
Sue Fowell,
University of New South Wales, Australia,
and
Penny Collings,
University of Canberra, Australia
Room: Baker
The theme of this workshop is the relations between the rhetoric of choice,
opportunity, and market advantage that surround the introduction of information
technology into learning environments and the practice of those whose work
includes the development and facilitation of courses in these environments. Our
goal in this workshop is to clarify the dynamics between economic arguments for
increasing the use of information technology teaching and learning
environments; the very real educational potentials that technology-mediated
environments offer; the industrial relations and work practice implications of
developing and facilitating courses in these environments; and the changing
opportunities for students in terms of access and participation in their
education programs.
(http://www.fce.unsw.edu.au/infs/5953/pdc/workshop.html)
Send submissions to:
Toni Robertson
School of Information Systems
University of New South Wales
Sydney NSW 2052
Australia
| | |
phone: +61 (0)2 9385 4949
email: t.robertson@unsw.edu.au
| | |
-
W6: Internet-based Groupware for User Participation in Product Development
-
Monica Divitini
and
Babak A. Farshchian,
IDI, NTNU, Trondheim, Norway,
and
Tuomo Tuikka,
University of Oulu, Finland
Room: Cascade A
This workshop will focus on the adoption of Internet-based groupware for
promoting user participation in collaborative development of both software and
non-software products. We invite participation of both practitioners and
academics. We aim to provide a forum for gaining better understanding of user
participation in the product development process through the Internet, as well
as of the support that can be provided through groupware systems. We therefore
welcome position papers describing tools and prototypes, reporting on
experiences, and identifying open problems in this area.
(http://www.idi.ntnu.no/~igroup)
Send submissions to:
Monica Divitini
IDI, NTNU
7034 Trondheim
Norway
| | |
phone: +47 73593671
fax: +47 73594466
email: igroup@idi.ntnu.no
| | |
-
W7: Designing Across Borders: The Community Design of Community Networks
-
Doug Schuler,
Evergreen State College, USA
Room: Vashon II
The workshop explores the current state and possible futures of networked
(geographic) community communication and information systems ("community
networks"). We are especially interested in how participatory design
techniques can be integrated into public democratic design approaches and
systems. We also believe that input from citizens as "lay designers" will
provide an invaluable infusion of insight into the development of effective
systems in civic and other realms. Finally, since these communication systems
are becoming global in nature, we feel that issues about localism and globalism
are extremely appropriate in the context of CSCW and geographically-based
community systems. We will examine four main community design themes: (1)
Looking at Innovative Regional Systems; (2) Theorizing About New Systems; (3)
Recommendations and Future Directions; and (4) Critical Issues.
(http://www.scn.org/ip/commnet/cscw-pdc-workshop.html)
Send submissions to:
-
W8: Handheld CSCW
-
Hans-W. Gellersen,
Telecooperation Office (TecO), University of Karlsruhe, Germany
Room: Cascade B
The workshop investigates the application of handheld and wearable computers to
support collaborative work. Participation is sought both from the collaborative
work research community and handheld computing research areas such as
ubiquitous computing, wearable computing, personal digital assistants, and
mobile computing. Specific objectives are to analyse handheld CSCW systems and
applications, to review handheld technologies with respect to their application
in CSCW, and to inform handheld computing development from analysis of
collaborative work. More general goals are to promote an awareness of handheld
computing in the CSCW community, to stimulate a shift from single-user to
multi-user application of handhelds and wearables, and to foster a community
for handheld CSCW research.
(http://www.teco.edu/hcscw/)
Send submissions to:
Hans-W. Gellersen
Telecooperation Office (TecO)
University of Karlsruhe
Vincenz-Priessnitz-Str. 1
76131 Karlsruhe
Germany
| | |
phone: +49 721 6902 49
fax: +49 721 6902 16
email: hcscw@teco.edu
| | |
-
W9: Collaborative and Cooperative Information Seeking in Digital Information Environments
-
Elizabeth Churchill,
FX Palo Alto Laboratory, USA,
Dave Snowdon,
Xerox Research Center Europe, France,
and
Gene Golovchinsky,
FX Palo Alto Laboratory, USA
Room: Olympic
We will discuss current conceptions of collaborative and cooperative
information seeking activities, and identify potential areas for future
research on the design and use of digital information spaces. We wish to
explore different kinds of collaboration, including asynchronous recommendation
systems and synchronous collaborative search and browsing activities by
non-collocated participants. Our concern is that in the absence of such a
debate, systems will be designed embodying assumptions about information
seeking as a solitary activity. This workshop will be of interest to
researchers concerned with the design of user interfaces and systems for
supporting information exploration and information seeking activities. This
includes user-centered aspects of design of systems for public use (e.g. public
digital libraries, the WWW) and systems for use by more focused work groups.
(http://www.fxpal.com/CSCW98/)
Send submissions to:
Elizabeth Churchill
FX Palo Alto Laboratory Inc.
3400 Hillview Avenue, Building 4
Palo Alto, CA 94304 USA
| | |
phone: +1 650 813 7024
fax: +1 650 813 7081
email: churchill@pal.xerox.com
| | |
-
W10: Connectivity: Human and Technical
-
Jolene Galegher,
Carnegie Mellon University, USA
Room: Glacier Peak
As opportunities for technological connectivity increase - between people and
people, between people and organizations, and between organizations and
organizations - new social forms are arising, and new opportunities for
research are appearing. Examples include uses of the Internet by journalists,
connections between marketers and systems designers in banks, and fully
automated transactions within or between organizations. CSCW scholars of every
stripe - from system builders to behavioral scientists - are invited to present
theoretical, experiential or research papers, as well as examples of
prototypes, either the real thing or a videotape. People from business with
interesting or unusual examples to present or questions to ask of the research
community are also invited to prepare short "hands on" papers describing issues
or problems in their organizations.
(http://www.andrew.cmu.edu/user/galegher/CSCWpdc/)
Submissions should be sent to:
Jolene Galegher
Carnegie Mellon University
5000 Forbes Avenue
Pittsburgh, PA 15213 USA
| | |
email: galegher@andrew.cmu.edu
| | |
-
W11: Designing Virtual Communities for Work
-
Lori Toomey,
FX Palo Alto Laboratory, USA,
John C. Tang,
Sun Microsystems, Inc., USA,
Gloria Mark,
GMD-FIT, Germany,
and
Lia Adams,
Lia Adams Consulting, USA
Room: Cascade C
While the popularity of networked virtual communities has been growing, their
use has remained primarily social. Given the necessity of communication and
collaboration among distributed workers, it seems natural to consider how these
spaces might be used to support work and the surrounding social
interactions. This workshop will focus on understanding how organizations are
currently using virtual communities, and how they could be enhanced to better
support the needs of collaborative workers. By "virtual communities" we are
thinking primarily of MUDs, MOOs, and other collaboration software involving
text, graphics, and/or other media. We will explore how to take advantage of
the inherently engaging attributes of virtual communities to accomplish work,
preserve organizational memory, promote corporate culture, and encourage
professional networking. We will identify issues that are common to groups
exploring work-based virtual communities and share the design approaches that
are being tried to address them.
(http://www.fxpal.com/CSCW98virtual/)
Send submissions to:
Lori Toomey
FX Palo Alto Laboratory, Inc.
3400 Hillview Avenue, Bldg. 4
Palo Alto, CA 94304 USA
| | |
phone: +1 650 813 7780
fax: +1 650 813 7081
email: toomey@pal.xerox.com
| | |
-
W12: User-Centered Design in Practice - Problems and Possibilities
-
Jan Gulliksen,
Uppsala University, Sweden,
Ann Lantz,
Royal Institute of Technology, Sweden,
and
Inger Boivie,
Enator AB, Sweden
Room: Whidbey
Approaches in User-Centered Design (UCD) vary from Participatory Design to
model-based engineering. No matter what the approach, UCD is not a simple,
clear-cut way to develop successful systems. The purpose of this workshop is to
discuss the problems encountered in practice and possible solutions, focusing
on case studies in real systems development projects. Problems in this area
include communication problems or lack of communication between system
developers and users, between management and users, and between individuals in
a team; and conflicting goals between the different groups in the process. Does
UCD require certain attitudes in the organization and in individuals in order
to bring success? Do UCD and requirements engineering conflict? What is the
role of management and authority in a project in order to be able to make the
decisions that are required for a project to succeed? Is UCD appropriate for
every type of work activity?
(http://www.nada.kth.se/cid/pdc98/workshop/)
Send submissions to:
Jan Gulliksen
Department of Human Computer Interaction
Uppsala University
Lagerhyddsvagen 18
SE-752 37 UPPSALA
Sweden
| | |
phone: +46 18 471 28 49
fax: +46 18 471 78 11
email: jan.gulliksen@cmd.uu.se
| | |
SDM
/ cscw98-info@acm.org
/ November 6, 1998
|
![[ACM]](http://www.acm.org/images/sigs/acmgbl.gif)
