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Pittsburgh, the Renaissance City
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Co-Chairs
Jill Drury, The MITRE Corporation, USA
Charles van der Mast, Delft University of Technology, The Netherlands
CHI 99 Conference Office
703 Giddings Ave.
Suite U-3
Annapolis, MD 21401
USA
Tel: +1 410 263 5382
Fax: +1 410 267 0332
Email: chi99-help@acm.org
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SUNDAY
Keith S. Karn, Xerox Corporation, USA
Steve Ellis, Lucent Technologies, USA
Cornell Juliano, Xerox Corporation, USA
Usability testing methods have not changed significantly since the origins of
the practice. Studies typically measure time on task, success/failure, error
types, etc. Some questions cannot be answered with these techniques. Imagine a
user spending longer than expected looking at a screen without making
appropriate selections. Is the user overlooking the appropriate control or
distracted by another display element? Does the user see the control, but not
comprehend its meaning? User's eye movements can offer additional insight.
Workshop Sub-topics:
1. Incorporating eyetracking in usability tests
- What questions are best addressed with this data?
- How does eye position data fit with other usability data?
- What eye movement measures are useful?
2. Interpreting eye movement data
- How to best process raw data?
- Do measures correspond to cognitive processes?
- Can we interpret data using theories of other disciplines using eye tracking?
3. Resolving technical issues with the eye tracking technology
- Which tracking technology is best?
- What type of calibration process is needed?
- How is the user constrained?
We welcome participation of anyone experienced in usability evaluation or eye
movement research. Participants will be selected based on position statements
that address questions listed in at least one of the three subtopics above, and
a description of your work. Selection criteria are familiarity with the topic
and potential for innovative contributions.
Contact:
Keith S. Karn
Industrial Design/Human Interface Dept.
Xerox Corporation, Mail Stop 0801-10C
Rochester, NY 14623 USA
Tel: +1 716 427 1561
Email: keith.karn@usa.xerox.com
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