Tutorial 1
Human-Computer Interaction: Introduction and Overview
Keith A. Butler, Boeing Information and Support Services
Robert J. K. Jacob, Tufts University
Tutorial 2
User Interface Design for the WWW
Jakob Nielsen, Sun Microsystems
Tutorial 3
Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving
Thomas T. Hewett, Drexel University
Tutorial 4
Developing Collaborative Applications Using the World Wide Web "Shell"
Alison Lee, NYNEX Science & Technology
Andreas Girgensohn, FX Palo Alto Laboratory
Tutorial 5
Designing Icons and Visual Symbols
William Horton, William Horton Consulting
Tutorial 6
Digital Storytelling and Computer Game Design
Thom Gillespie, Indiana University
Tutorial 7
Spoken Dialogue Interfaces
Susann LuperFoy, The MITRE Corporation
Tutorial 8
Wizards, Coaches, Advisors, and More: A Performance Support Primer
Karen L. McGraw, Cognitive Technologies
Bruce A. McGraw, Bell Atlantic Network Services
Tutorial 9
Product Usability: Survival Techniques
Jared M. Spool, Tara Scanlon, Carolyn Snyder, User Interface Engineering
Tutorial 10
Strategic Usability: Introducing Usability into Organisations
Sarah Bloomer, Rachel Croft, Helen Kieboom, The Hiser Group
Tutorial 11
Activity Theory: Basic Concepts and Applications
Victor Kaptelinin, Umea University
Bonnie A. Nardi, Apple Computer
Tutorial 12
Designing User Interfaces from Analyses of Users' Tasks
Peter Johnson, Stephanie Wilson, Hilary Johnson, Queen Mary and Westfield College University of London
Tutorial 13
Color and Type in Information Design
Charles A. Poynton, Poynton Vector Corporation
Mary Mooney, Sun Microsystems
Tutorial 14
Getting Started on a Contextual Project
Karen Holtzblatt, Hugh Beyer, InContext Enterprises
Tutorial 15
Introduction to Design Ethnography
Tony Salvador, Intel
Michael Mateas, Carnegie Mellon University
Tutorial 16
Practical Usability Evaluation
Gary Perlman, Online Computer Library Center
Tutorial 17
Designing Usable and Visually Appealing Web Sites
Wayne Neale, Cindy McCombe, Eastman Kodak Company
Tutorial 18
Metaphor Design in User Interfaces: How to Manage Expectation, Surprise, Comprehension, and Delight Effectively
Aaron Marcus, Aaron Marcus and Associates
Tutorial 19
Interacting and Designing in Virtual Worlds on the Internet
Bruce Damer, Contact Consortium
Tutorial 20
Practical User Interface Design: Developing within Real-World Constraints
Debra Herschmann, Lehman Brothers
Tutorial 21
Managing the Design of the User Interface
Deborah J. Mayhew, Deborah J. Mayhew & Associates
Tutorial 22
Interviewing Customers: Discovering What They Can't Tell You
Ellen A. Isaacs, Electric Communities
Tutorial 23
Structured Observation: Practical Methods for Understanding Users and Their Work Context
Susan M. Dray, Dray & Associates
Tutorial 24
Contextual Design: Using Customer Work Models to Drive Systems Design
Karen Holtzblatt, Hugh Beyer, InContext Enterprises
Tutorial 25
OVID: Object View and Interaction Design
Richard Berry, Scott Isensee, IBM Corporation
Dave Roberts, IBM United Kingdom
Tutorial 26
Drawing on the Right Side of the Brain
Betty Edwards, California State University Long Beach
Tutorial 27
Multimedia Visual Interface Design
Susan E. Metros, University of Tennessee/Knoxville
John G. Hedberg, University of Wollongong
Tutorial 28
Social and Natural Interfaces: Theory and Design
Clifford Nass, Byron Reeves, Stanford University
Tutorial 29
Software Agents
Marc Millier, Intel
Tutorial 30
Information Visualization
Nahum Gershon, The MITRE Corporation
Stuart Card, Xerox PARC
Stephen G. Eick, Bell Labs
Tutorial 31
Creating Conversational Interfaces for Interactive Software Agents
Tandy Trower, Microsoft
Tutorial 32
Java-Based User Interface Development
Ian Smith, Georgia Institute of Technology