Papers: Collaborative Systems

Session Chair: Teresa L. Roberts, University of Colorado

The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System

Mark Ackerman, Leysia Palen, University of California, Irvine

Information Overload Leads to Overloaded Email: an Empirical Study of Email Usage

Steve Whittaker, Candace Sidner, Lotus Development Corporation

HomeNet: A Study of Electronic Communication by Families and the Transformation of Home Computing

Robert Kraut, William Scherlis, Tridas Mukhopadhyay, Jane Manning, Sara Kiesler, Carnegie Mellon University