SIG: Getting Started with Contextual Techniques

Organizers

Karen Holtzblatt, InContext Enterprises, Inc.
Hugh Beyer, InContext Enterprises, Inc.

Contextual techniques, which ensure good system design by taking the designer out into the users' world, are revolutionizing the way organizations approach design. But since the techniques are still new, individuals and teams that want to adopt them must do so with no organizational support. In this SIG, we will use the experience of the organizers and others who have successfully adopted contextual techniques to produce a guide on how to get started. Participants will share their experience and knowledge while producing a guide useful to future practitioners. People wanting to use contextual techniques will have the opportunity to ask questions and raise issues, and will leave with a guide to help them get started.

chi96-webmaster@acm.org / 96-03-06