Designing and Testing Groupware User Interfaces

Sunday, May 7 and Monday, May 8

This workshop considers the design and evaluation of multiple-use, multiple-user software applications. At the end of the two-day workshop, participants will have compiled (a) matrices of user interface characteristics uniquely relevant to multi-user, multi-use user interfaces, (b) matrices outlining the unique usability evaluation constraints on these user interfaces, and (c) hyperlinked connections between these two sets of matrices.

The extant wealth of user interface design and usability knowledge and standards considers primarily the single user, single use product. With the advent of groupware applications, novel aspects of human-human interactions (from an application perspective) must be increasingly accommodated in the user interface and its evaluation. This two-day workshop has two goals. The first day will identify to what extent, if any, current user interface paradigms support multi-user, multi-use applications by identifying those aspects of human interaction that must be accommodated by these types of applications. The second day will identify the different problems evaluators of groupware have encountered related to the uniqueness of multi-user, multi-use applications and the solutions to overcome these problems. This workshop will produce a coherent series of matrices outlining user interface design and evaluation criteria for multi-use, multiuser software applications.

This two-day workshop is limited to 20 participants.

Contact:

Jeanne Scholtz
Intel Corporation
5200 NE Elam Young Parkway, MS JF2-19
Hillsboro, OR 97124 USA 
E-mail: Jean_Scholtz@ccm.jf.intel.com
Tel: +1 503 696 8533
Fax: +1 503 696 9029