Short Papers

Usability Evaluation

Session Chair: Heather Desurvire, Behavioristics, Inc.

A Comparison of Four Navigation Techniques in a 2D Browsing Task

Victor Kaptelinin, Umeå University

The Effect of Computer Experience on Subjective and Objective Software Usability Measures

George Kissel, University of Connecticut

Apple Guide: A Case Study in User-Aided Design of Online Help

Kevin Knabe, Apple Computer

Why are Geographic Information Systems Hard to Use?

Carol Traynor, Marian Williams, University of Massachusetts Lowell

User Action Graphing Effort (UsAGE)

Dana Uehling, NASA / Goddard Space Flight Center; Karl Wolf, Century Computing, Inc.

Apparent Usability vs. Inherent Usability: Experimental Analysis on the Determinants of the Apparent Usability

Masaaki Kurosu, Kaori Kashimura, Hitachi Ltd.