Papers

Applying Cognitive Analysis to Design

Session Chair: Robin Jeffries, Sun Microsystems, Inc.
Discussant: Wayne D. Gray, George Mason University

Turning Research into Practice: Characteristics of Display-based Interaction

Marita Franzke, University of Colorado

Learning and Using the Cognitive Walkthrough Method: A Case Study Approach

Bonnie E. John, Hilary Packer, Carnegie Mellon University

What Help Do Users Need? Taxonomies for On-line Information Needs and Access Methods

A. W. Roesler, S. G. McLellan, Schlumberger Well Services