2. How to Solve User Interaction Design Problems
Scott Berkun,
Microsoft Corporation
Benefits
You will learn how to transition from the collection of usability data into making sound design
changes in your web or software user interface. This includes how to conceive, refine, and
communicate design ideas for user interface design problems. You will develop confidence in
generating design ideas, assessing their comparative value, and presenting them. You will leave
this tutorial with both a framework and practical experience for approaching web or software based
interaction design problems.
Origins
This tutorial is new for CHI 2001.
Features
- How to transition from problem definitions and usability data into designing solutions
- Techniques for brainstorming and leading group brainstorming sessions
- Idea generation and tricks for cultivating creative thinking for interaction design
- Analysis methods for potential design solutions and decision making
- Skills for successfully presenting design ideas to technical or product teams
- Approaches to integrating design process into your team process
Audience
This tutorial will be of interest to anyone that wants to improve their interaction design skills.
It assumes a basic understanding of at least one technique in needs requirements or usability
evaluation.
Presentation
Interactive lecture segments interspersed with individual and group exercises.
Instructor
Scott Berkun is the training manager for UI Design and Usability at Microsoft Corporation. He
started at Microsoft in 1994 as the usability engineer for Internet Explorer 1.0 and 2.0, and worked
for four years as UI Program Manager and lead program manager on the Internet Explorer and Windows
user experience teams. Scott writes the UI design column for MSDN, Microsoft's developer resource
network, at msdn.microsoft.com/ui and has been published in Wired and MIND magazine, and in books
from Que publishing and MS press. He has contributed to CHI and Interact conferences.
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